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Nearsighted security cameras are the real ‘eye of London’

On a recent trip to London, it was difficult to overlook the city’s most common landmark: closed circuit TV cameras.  With nearly 2 million security cameras, London is the most watched city in the world.

Security cameras are everywhere in London: On street corners, on trains, in public spaces and in private homes.  To visitors, like myself, it all seems a bit too Orwellian.  However, locals have become so accustomed to the cameras that they’ve become invisible. And, that’s the point according to Jeremy Bentham, an 18th Century English philosopher and social theorist.

Bentham invented the Panopticon, a prison where the behavior of every prisoner was managed by a continuous perception of unseen surveillance.  The Panopticon prison is cheaper by design than other prisons because it requires fewer guards. Since the watchmen couldn’t be seen, they don’t need not be on duty at all times. CCTV is a modern day Panopticon.

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Tweeting across the pond: Social media patterns in the UK

The US and the UK have different social norms. American’s express themselves openly, freely and loudly. Meanwhile, the Brits consider themselves to be courteous, quiet and self contained in public spaces.

How do these social norms affect social media habits? A lot.

Native Brit Geoff Dyer described Americans as unintentionally ‘loud’ and ‘crass’ in his 2010 letter to the New York Times. “Americans often seem to have loud voices, but on closer examination, it’s a little subtler than that. Americans have no fear of being overheard,” said Dyer. “Civic life in Britain is predicated on the idea that everyone just about conceals his loathing of everyone else. To open your mouth is to risk offending someone. So we mutter and mumble as if surrounded by informers or, more exactly, as if they are living in our heads.” That may be why public Wi-Fi is less common and more discrete in London than in major US cities and other European cities like Amsterdam and Paris.

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When critics go too far: Dealing with defamation on social networks

In the digital age, everyone’s a critic and social media-saavy marketers must be thick skinned.  Even top brands must endure negative comments, bad product reviews, brand-related criticism, and the occasional, scathing blog posts. We’re all fair game for bloggers and social networkers — until they cross the line into defamation.

According to the Blogger’s Legal Guide, defamation (or, ‘defamation of character’) involves sharing false statement publicly that have a negative effect on a living person’s reputation. When defamation occurs, marketers must intervene on behalf of the company to protect the brand’s reputation and its employees.  

When defamatory statements are found, the first step is often to contact the blogger and ask them to revise their criticism to exclude defamatory phrases.  They have the right to share details about their negative experiences — they just need to remove portions that aren’t true.  [Read more...]

Facebook Groups: Get by with a little help from your friends

An average Facebook user may have more than 150 Facebook friends, but they rarely want to speak with all of them at once.

While swapping messages with small groups of friends on Facebook is possible — it hasn’t been easy. It required users to create custom ‘friend lists’ for each group you want to target — a task that less than five percent of all Facebook users leverage.

That’s why Facebook introduced new capabilities this week that allow users to create personal groups, with integrated chatting, messaging, and emailing.  The new groups feature is meant to make it easy to share private information among groups.

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The Facts and Fantasies behind Facebook Profiles

Behind every Facebook profile is a story. Sometimes it is action-adventure, romance, or drama — and, sometimes, its a fantasy. No one know this better than New York photographer Yaniv ‘Nev’ Schulman who explored on this reality on film as it unfolded in his own life.

Catfish,  a 2010 documentary film by Nev, his brother Ariel, and Henry Joost follows the relationships that Nev develops with Abby Pierce an 8-year-old Facebook fan, her sultry sister Megan, and her mother Angela.  The story begins when Abby sends him a painting of one of his photographs. Thereafter, they become Facebook friends in a network that broadens to include Abby’s family.

As the relationship grows, Abby continues to send artwork and Nev explores romantic possibilies with Megan over the Internet and phone calls. This triggers a series of suspicious exchanges that inspire Nev to meet the family face-to-face in order to confront them about false claims and unravel a hoax.

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