doodlehause2.jpg

Do your homework: Build your community before you build your product

To many entrepreneurs, becoming active on social networks is an after-the-fact strategy.  To the smartest, fastest, and most frugal entrepreneurs, it’s a leading strategy.

Social media has changed the product development process forever.  Entrepreneurs that adapt will thrive.  Those that don’t adapt will be working for those that do. David Siteman Garland, author of Smarter, Faster, Cheaper: Non-Boring, Fluff-Free Strategies for Marketing and Promoting Your Business, says the key to success for many entrepreneurs is combining two social ingredients:  passion and community.

Without passion, entrepreneurs risk creating bland products that are difficult to monetize and  sell. Passion trumps experience. Creativity wins. Genuine relationships matter. People do business with with people they know, like and trust.  Customers want to see the faces behind businesses and share their passion.  Business owners must be authentic, generous, and social.

Without community, entrepreneurs risk squandering their resources on products they love — but that no one else wants to buy.  Niche matters. The goal is to appeal to a specific, passionate subset of people.  Most companies don’t need millions of customers and clients to have a successful business. They need the right customers.

“It’s okay to start building and interacting with your community and trying out some creative approaches before you have a product,” Siteman Garland said. “Money follows passion, not the other way around.”  Siteman Garland encourages businesses to leverage ‘community’ and passion in all aspects of their business.

Smarter, Faster Cheaper is a ‘social marketing’ guidebook for entrepreneurs.  It offers practical and useful tips for leveraging passion, community and social media channels.  It helps business owners cut through social media hype and avoid dubious ‘social media experts.’ It helps them achieve the business results leveraging ‘word of mouth’ marketing tactics and social media.

And, it helps them re-ignite the passion that makes them and entrepreneur.

Credits: Cartoon is courtesy of Hugh McLeod of Gaping Void.  Look for a review of Hugh’s second book, Evil Plans, soon.

The Smartest Man In The World

It turns out that ‘social intelligence’ may be a better indicator of success than intelligence alone.  Chris Langan, profiled in Malcolm Gladwell’s book Outliers, may be the smartest man in America — but he lacks the social skills needed to succeed.

Further Reading:

About Troy Janisch

Troy Janisch, Publisher of Social Meteor, is a digital marketing professional and social media beatnik. He is a contributor to SmartBrief on Social Media. Troy leads the marketing team at Sentry Insurance, but don’t let that scare you. He rarely talks about insurance in mixed company [grin]. Like a good social media program, SocialMeteor.com is all about content. It’s not a consulting company or marketing agency.

  • Pingback: Tweets that mention Do your homework: Build your community before you build your product | Social Meteor -- Topsy.com

  • Gale

    Nice post. I agree of you pointing out about the two factors most especially passion. Without it, your social marketing strategy would be useless.

  • http://www.facebook.com/people/Troy-Janisch/1095484363 <fb:name linked="false" useyou="false" uid="1095484363">Troy Janisch</fb:name>

    Posted by Dustan Harless, via LinkedIn:

    I don’t like the language in the gif picture. No need to use vulgar words. This is a website for business people. The rest of the content in this article is good. I agree that it is critically important to build your community before creating a product. Or certain products can be re-purposed or rewritten once you find out what you community wants and needs.

  • Harry

    I guess it’s not easy as it may sound but you have a good point here. I like the one quoted “Money follows passion, not the other way around.”

  • Kerry

    Social intelligence is also a must. Potential without action is nothing.

  • http://www.facebook.com/people/Troy-Janisch/1095484363 <fb:name linked="false" useyou="false" uid="1095484363">Troy Janisch</fb:name>

    Posted by Stu Wiley, via LinkedIn: “HEAR HEAR! Front load the planning and understand the goals and objectives. Partner with a community and they will invest contribution into the product development, as well as assisting word of mouth marketing after a product GTM. “

  • Rob

    How am I supposed to share this article with my boss when the first thing you see is a blatant F-bomb at the top of the page? Social intelligence, indeed.

  • http://www.linkedin.com/in/troyjanisch Troy Janisch

    WANT TO SHARE THIS ARTICLE WITHOUT THE ‘F-BOMB’? Share it from one of the sites that routinely carry ‘santized versions’ of controversial posts: http://wistechnology.com/articles/8278/

  • Jim

    I don’t care about the f-bomb at the top. This article has it’s points.

  • http://www.facebook.com/people/Troy-Janisch/1095484363 <fb:name linked="false" useyou="false" uid="1095484363">Troy Janisch</fb:name>

    Posted by Alberto D’Ottavi, via LinkedIn: Done. We are a startup in the Social Commerce area (eg we do an e-commerce widget for blogs, and a lot more, see our company page here on LI) and started in this way, building a small but passionate community. Now the question is how to scale. In other worlds: do you see the Social Commerce as a phenomenon for end-users, like eBay is in 1.0, or just a new way of selling for big companies? Thnx